VENUE GOALS:
1. Maximize venue rental revenue
2. Streamline and control vendor variables (caterer, coordinator, florals, DJ, etc.)
3. Little to no added work on existing venue staff
VENUES
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Existing venue name and operation (ex: confusion if they can book venue, since it may also operate as a club or other private space)
WHAT'S THE PROBLEM?
Barrier #1 -
LOOKING FOR LOVE AT FIRST (venue) SITE
The client barriers to booking a venue are the same for every venue:
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What does it look like?
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What does it cost?
Barrier #2 -
THE "DOWN-SELL"
Outside of those traditional venue barriers, each venue will have its own unique "down-sell" items that naturally deter the client from booking, such as:
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Location
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Poor reputation of existing business
- Possible negative connotation of existing business as it translates to client's wedding (ex: "stuffy club" or "may smell like a farm" or "if a restaurant I'll be sharing space with the public" etc.)
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Does the existing look and feel of current business/venue "translate" in the client's mind to what they want their wedding to represent - both to themselves and to their guests?
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Confusion of offerings, operations what the inquiry, planning and event experience will be.
Barrier #3 -
"I HAVE TO DO WHAT???"
The less the venue provides in-house, the harder the first two barriers are to overcome:
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Infrastructure: rain cover, lighting, electrical, restrooms, tables, chairs, catering kitchen and parking
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Catering: food, bar, wait staff, plates, silverware, stemware and bar
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Design & Planning: Coordinator, DJ, photo booth, linens/napkins, flowers, candles, signage, wedding cake etc.
VENUES
THE ART, SCIENCE AND SOLUTION
PIPER AVENUE SERVICES:
Barrier #1 -
SOLD! FOUND LOVE AT FIRST (venue) SITE
Don't let the client get to barriers #2 and #3.
Sell them right from the point of inquiry by creating a fully packaged wedding venue brand, answering those original questions of "what does it look like" and "what does it cost" without the down-sell venue features and infrastructure, catering and design/planning variables.
Barrier #2 -
THE "UP-SELL"
Identify target market, and create a unique wedding brand reframing and rebranding the problem areas of the existing operating business with a precision approach to closing the sale, consulting on:
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Venue name and logo
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Photos and video tour
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Streamlined inquiry, sales and booking funnel
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Pricing structure
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Speed of information delivery - availability, inquiry info, schedule site visits, etc
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Strategic event flow - ceremony, reception, dancing, parking, set up/strike etc.
Barrier #3 -
MAKE IT EASY!
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Infrastructure: Consult on venue operations, and what can be owned/operated and brought in-house
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Catering: Consult with in-house or 3rd party caterer to design a catering concept specific to venue needs and target client demographic, with all-inclusive food, bar, wait staff, catering kitchen and place settings.
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Design & Planning: Consult with third-party coordinators to design wedding packages that sell what's provided within the venue and catering, but also beyond, filling in the gaps of what venue and caterer can't provide - Coordinator, DJ, photo booth, linens/napkins, flowers, candles, signage, wedding cake etc.